Shipping policy
Shipping Policy
Sustainability
To reduce waste and unnecessary overproduction, every item is printed especially for you when you place your order. This means your order may take a little longer to arrive, but it helps reduce environmental impact and ensures you receive a freshly produced product.
Free Worldwide Shipping
We offer FREE shipping worldwide on all orders. There are no hidden shipping fees—what you see at checkout is exactly what you pay.
Processing Time
Every item is made to order especially for you.
Please allow 2–7 business days for your order to be printed, packed and prepared for shipment.
During busy periods (such as Christmas or other holidays), production times may be slightly longer.
Estimated Delivery Times
Once your order has been dispatched, estimated delivery times are:
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 2–5 business days |
| Europe | 4–10 business days |
| United States | 3–7 business days |
| Canada | 5–10 business days |
| Australia & New Zealand | 5–12 business days |
| Rest of World | 7–20 business days |
Please note these are estimates and are not guaranteed.
Tracking Your Order
Where available, tracking information will be sent to your email once your order has shipped.
Some smaller or lower-value items may be shipped without tracking depending on the destination.
Customs & Import Taxes
International customers may be responsible for customs duties, import taxes or other fees charged by their country's customs authorities.
These charges are the responsibility of the customer and are not included in the purchase price.
Incorrect Addresses
Please double-check your shipping address before placing your order.
If an incorrect or incomplete address is provided and the order has already entered production or been shipped, we may be unable to make changes.
Orders returned due to an incorrect address may require an additional shipping charge for reshipment.
Lost or Delayed Parcels
While we work with trusted shipping partners around the world, delays can occasionally occur.
If your order appears to be significantly delayed, please contact us and we'll be happy to investigate.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.
Include your order number along with photographs of the issue, and we'll work to resolve it as quickly as possible.
Contact Us
If you have any questions about your order, please don't hesitate to get in touch. We're always happy to help.